Frequently Asked Questions
Q1: What is the standard lead time for this production line?
Our standard lead time is approximately 1 month for both peak and off-seasons, ensuring timely deployment of your automation needs.
Q2: Do you support OEM/ODM customization?
Yes, we have a dedicated R&D team consisting of 12 specialized engineers. We offer full customization services tailored to your specific technical requirements, footprint, or designs.
Q3: What are the accepted payment methods and trade terms?
We accept diverse payment methods including T/T, L/C, PayPal, and Western Union. Supported Incoterms include FOB, CIF, CFR, and EXW for flexible logistics.
Q4: How is quality controlled on the production line?
The line features integrated Automated Optical Inspection (AOI) and an automated electrical performance test rig to verify every component before it leaves the station.
Q5: What protection is used for international shipping?
Precision machinery is secured in fumigation-free wooden crates with moisture-proof and shock-proof materials. We also provide documentation of the packing process.
Q6: Is technical support available for overseas installation?
Yes, engineers are available to service machinery overseas to assist with installation, calibration, and training.