How can I install and debug the machine?
We will provide instructions and installation videos with the machine, and provide online guidance from engineers to ensure that the machine can operate normally, and at the same time, let customers learn how to operate and maintain the machine.
Can I customize the machine according to my requirement?
As a research and development manufacturing company, we provide suitable machines according to the specific needs of customers and provide OEM services.
Can you arrange transportation for me?
Of course, for foreign trade business, we provide EXW, FOB and CIF services. Customers with urgent needs can also choose air freight.
What is the warranty period of the machine?
According to different types of machines, we provide a two-year or three-year warranty period. During this time, free repairs or replacement of broken parts are provided. Free maintenance and upgrade services are provided for life.
What are the consumables of the machine?
The machine is very easy to maintain; only the lens, laser source, and power supply are considered consumables. The laser source lifetime is approximately 100,000 hours, and components like lenses typically won't damage without an accident.
What industries are these machines applicable to?
Applicable to Manufacturing Plants, Machinery Repair Shops, Advertising Companies, Printing Shops, and various construction or energy sectors requiring precise metal marking.